• Diamond X Collection
    Basket 0
Shine Bright
Privacy & Security

Privacy Policy

Who we are

In this Privacy Policy references to "we" and "us" are to King Kombucha Holdings, LLC.

Company number 1-800-803-1062

Registered office: 1200 Ave H East; Arlington, TX 76018.

WHAT INFORMATION WE COLLECT AND HOW:

We will not store any of your financial information after you have paid with your credit card.

Data is collected in the shop using a web analysis tool (AddThis) using cookies that are (able to be) used to generate pseudonyms for user profiles.

Data is collected in the shop using a web analysis too (Google Analytic)s using cookies that are (able to) used to generate pseudonyms for user profiles.

The information we collect via this website may include:

Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website. If you do not want your visits to our website to be monitored in this way you can opt-out by emailing us - click Here

Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

WHAT WE DO WITH YOUR INFORMATION

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

To process your order, to process any application for finance or a mobile phone contact etc., to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

To carry out security checks (this may involve passing your details to www.usa.gov, Experian Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, including powervision and kacha, from our affiliates including The Link, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below.

The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep those data in confidence according to our private policy.

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Your rights

You can ask us to update your personal information by emailing precise details of your request to support@diamondxhollywood.com. Please ensure you type "update" in the subject line of your email.

You can ask us not to send you future marketing communications. To do this, simply email support@diamondxhollywood.com . Type "No Marketing" in the subject line and then the following in the main text:-

  1. Your full name
  2. Your postal address, including postcode
  3. Your email address

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

Alternatively, you can post your request to the address in (3) below.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to King Kombucha Holdings, LLC to cover our administration costs:-

  • Customer Services (Data Subject Request)
  • 1200 Ave H East; Arlington, TX 76018.

Website security - We are trusted

REFLECTING A SECURITY-CONSCIOUS BUSINESS

We understand that online security is important to our customers. When you put your personal details onto a website you want to be sure that they are safe, protected and cannot be seen or stolen by third parties. We have gone the extra mile in making our site secure and to protect your details and your purchases with both Norton Security and Symantec Website Security Solutions safeguarding your browsing ad purchasing experience with state of the art systems and technology. We also offer purchase protection through the 'Trusted Shops Seal of Approval' so you don't have to worry about getting your money back in the case of a problem.

COMODO SECURED

You are insured for up to $250,000!

King Kombucha Holdings, LLC holds a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by IdAuthority on this site.

For more details please visit : https://ssl.comodo.com

TRUSTED SHOPES

The trustmark with buyer protection

Diamond X awarded the "Trusted Shops Seal of Approval"!

Which offers reliable Buyer Protection. So that you can make and pay for orders with confidence, you are protected against the loss of your purchase price payment in the event of non-delivery or after returning the goods – regardless of the method of payment.

For more details please visit: www.trustedshops.co.uk

EKOMI THE FEEDBACK COMPANY

Diamond X Hollywood awarded the "eKomi Gold Seal of Approval"!

eKomi – The Feedback Company is Europe's largest independent provider of transaction-based customer reviews and ratings. More than 10,000 companies are leveraging eKomi's cloud-based social commerce platform to increase sales, reduce returns and drive organic traffic through self-perpetuating User Generated Content (UGC).

WHAT WE DO WITH YOUR INFORMATION

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

To process your order, to process any application for finance or a mobile phone contact etc., to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

To carry out security checks (this may involve passing your details to Experian Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, including powervision and kacha, from our affiliates including The Link, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below. The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep those data in confidence according to our private policy.

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.